FairPoint customer service call center returns to service

first_imgAt approximately 2:30 p.m. today FairPoint Communications restored access to its customer service call centers. Customers are now able to call the Consumer, Small Business or Repair Service Centers. The company appreciates its customers patience while they worked through this problem. FairPoint will increase the number of technicians working over the weekend to respond to any backlog of customer service reports resulting from the call center outage. Though at this time FairPoint s focus has been on restoring access to the customer service centers, a full review of the root cause of the outage will be conducted.last_img read more